La Trattoria Restaurant

We have tried this restaurant twice over the past several weeks, and while the food is very good, there seems to be a serious problem with wait staff. On our first visit they were a little slow taking our order and when it did come, my order was served several minutes ahead of my dining partner%26#39;s. To their credit, the restaurant offered us a complimentary dessert.

Believing the service was simply the result of someone having a bad day, we didn%26#39;t hesitate to return a few weeks later. This time, though we were greeted cordially when we arrived, we sat in the cold wind in the outside dining area (the inside seats were all taken) along with several other customers at empty tables and watched the wait staff take care of the needs of those inside while we were never even approached for a drink order. Having waited fifteen minutes with no result, we finally left and chose another restaurant.

Due to the obviously good quality of the food, this restaurant has the potential for excellence. However, in our opinion they%26#39;ll never get the good reviews they%26#39;re hoping for unless they first solve the most basic (and most serious) of problems--indifferent and insufficient wait staff.

La Trattoria Restaurant

We saw your post and appreciate the remarks - we do have to address the problems we have experienced with service and the drawback to our dining (outside) area especially since we only have three indoor tables... our space both indoor (kitchen ) and outdoor is a challenge and many customers are unaware that we don%26#39;t take table orders at lunch (counter only) We are planning to move though and hopefully with more staff the service will improve...