Friday, April 13, 2012

La Copa

Have been reading through the pages and looks like the La Copa has some bad bad reviews. That is where we are booked for the end of December. Please.. any info on the place?



La Copa


We stayed at LaCopa last summer (by accident) we had (The Island Inn) reserved it was (awful to say the least) So we went to LaCopa %26amp; let me tell you they really took very good care of. Granted we didn%26#39;t have a view of the beach from the room.. It was clean very friendly people. Free breakfast was great.. Little Happy hour in the evening no complaints.



La Copa


We stayed at La Copa August 2005. They treated us really well. The rooms where nice and clean however their parking is limited.




I want everyone who is considering staying at La Copa Inn to know what they did to us and another couple. On the back page OF THEIR BROCHURE WHICH WAS PICKED UP IN THEIR LOBBY, was listed their Thanksgiving, Christmas and New Year%26#39;s packages. Their New Year%26#39;s Special exactly as printed on the brochure:



$199.00 (offer valid December 31, 2006 %26amp; January 1, 2007. Stay with us for New Year%26#39;s Eve on the Island! Package includes:



2 nights accommodations (double occupancy), bottle of champagne, %26amp; dinner for 2 at your choice of Sea Ranch or Pirate%26#39;s Landing. Offer includes daily Happy Hour as well as a daily continental breakfast with freshly-made Belgian waffles. Call for details and to make your reservation.





We called to make the reservation in mid December and the clerk said there was no New Year%26#39;s package??? We told him it was right on the back of their brochure from their lobby. He asked that we hold and he would check on it. What??? He said the manager was out and he would have him call us when he returned which would be shortly. He did call roughly a half hour later. He asked us to fax him the brochure to which we repeated that it came from his lobby. He finally relented and made the reservations for us and said we should bring the brochure when we checked in and they would honor it. Well guess what, New Year%26#39;s Eve, we go to check in and they would not honor it. We asked for the manager, who came to the front desk and proceeded to tell us that the New Year%26#39;s Special was sold out when we called to make the reservation. Really?? Then why did he call us back and make the reservation and tell us he would honor it? And furthermore, he said the price would be $119.99 per night and would not include anything period. He was a total jerk, very obnoxious and unprofessional, etc. He asked if we wanted to cancel and we of course said no, not yet, to which he said you have to tell me right now. To which we said no we don%26#39;t and left to seek accommodations elsewhere. We did call and cancel. We were told they would be charging a one night%26#39;s fee. We responded they would be hearing from American Express. As a followup when we check into our new hotel, I called the Sea Ranch which is a very well known restaurant , to see if they had a free dinner with La Copa%26#39;s New Year%26#39;s Special. I was told they sometimes do $20 off coupons and things like that with La Copa, but wasn%26#39;t aware of anything for New Year%26#39;s eve as they have a 2 hour wait all night long. At this point, I feel they just never had a New Year%26#39;s Special at all. Oh Boy, hey get this! I can%26#39;t believe this. A friend just stopped by to see how our New Year%26#39;s went and I just said well I won%26#39;t be sending anyone to LaCopa. She then told me her story. She had gone there in October to look at the rooms and to make reservations for her children and grandchildren. She said the room was big and very nice. She had asked for adjoining rooms to have 2 rooms and was told no problem. They arrived right before Christmas and were booked for 10 days. No adjoining rooms, very small room. Her daughter said she couldn%26#39;t take her shoes off because her feet were sticking to the floor it was so bad. When they complained to the front desk, they said they couldn%26#39;t do anything about it, that was all they had. My friend went there the next morning and as soon as she saw it she immediately moved her kids to a condo at the Royal. She said all the people at the front desk were just awful. God, what a terrible place. I guess the bottom line here folks is you%26#39;ve been warned. I am extremely angry at what they did to us, our friends were very embarassed since it was their hotel of choice and I intend to send a letter to the owners of LaCopa and the Chamber of Commerce. I just wonder how many people may have fallen prey to La Copa%26#39;s New%26#39;s Year%26#39;s Special!!!!!!! If you%26#39;ve stayed at LaCopa and had a good experience, good for you, consider yourself lucky! When we got home, I checked our American Express charges and found they had charged the one night fee and same day immediately CREDITED IT !!!!!!!!!!!!!!!!!




Great place. try the La Quinta at the other end of the island also. But the La Copa is clean and presents a good deal

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